Mercenaries of War User Agreement
All Mercenaries of War players are bound to the terms of this User Agreement. Breaking the User Agreement may result in your account being limited or banned from the game.
Last updated:
March 1st, 2022
1. General
1.1 Bugs
Any bug, exploit or security issue must be reported immediately via the Help Request system.
1.2 Account trading
You must not trade, or attempt to trade, a Mercenaries of War account or its assets (e.g. credits, bullets) for real life currency. This applies to both buyers and sellers.
1.3 Third party links
Mercenaries of War is not responsible for the content of websites linked to from this website. You should exercise caution before visiting a link posted by another player on Mercenaries of War.
1.4 Impersonating others
You must not impersonate other players (e.g. using a similar name to another player and copying their avatar in order to appear as that player).
1.5 Gangster and family names
You must not use profanity in your gangster name or family name, any name deemed offensive may be changed without notice.
2. Cheating
If you are found to be cheating your account will be admin killed or banned without warning.
For avoidance of doubt, claiming to be cheating may be considered a breach of these terms even if no further evidence is found (e.g. telling other players that you have multiple accounts).
2.1 Automation
You must not use automation to play or extract data from the game.
2.2 Multiple accounts
You must not create or use more than one account for any reason.
2.3 Account sharing
You must not allow others to access your account (intentionally or through negligence).
2.4 Multiple devices
You must not play the game from two devices simultaneously.
2.5 Shared networks and devices
Sharing a device or network with another player is permitted however you may be blocked from certain interactions (e.g. transferring money). If you're blocked from interacting with another player, you must not evade the interaction block (e.g. by using a VPN or transferring via another player).
2.6 Account feeding
You must not create an account primarily for the purpose of "feeding" another account, e.g. routinely sending all assets from one account to another.
3. Communication
Mercenaries of War includes various communication features such as discord, messaging, forums and profile content. The following rules must be followed when using these features, failure to follow these rules may result in you being banned from using communication features without warning. Serious or repeat breaches may result in you being banned from Mercenaries of War.
3.1 Inappropriate content
Do not post adult content.
Do not post content which celebrates or makes light of terrorist attacks, atrocities, natural disasters or other tragic events.
Do not insult another player's personal appearance.
3.2 Racial slurs and hate speech
Do not post racial slurs.
Do not post content which discriminates against others based on race, ethnic origin, religion, disability, nationality, gender or sexual orientation. This includes any text, imagery or flags displayed in support of discrimination, real life terrorism or Nazism.
3.3 Personal Information
Do not post, or threaten to post, someone else's personal information (e.g. full name, phone number, social media links or photos).
Do not post serious real life allegations (e.g. implying someone is a paedophile); such an allegation should be reported to the police and, if necessary, via the in-game Help Request system.
Do not post links which are designed to trick a user into capturing personal details.
3.4 General
Be respectful.
Do not spam or flood.
4. Payments and Credits
Mercenaries of War offers the purchase of "credits", a premium in-game currency which can primarily be spent in the "Credit Store" section of the game. By purchasing credits you agree to the following terms.
4.1 Delivery
Credits are delivered automatically to your account immediately upon your payment being cleared. The delivery may occasionally be delayed due to a software bug or reasons outside of Mercenaries of War's control. If you have not received your credits after your payment has cleared, please open a Help Request from within your game account.
4.2 Refunds
Refunds are not offered for any credit purchases. In some circumstances Mercenaries of War may offer you a refund at the sole discretion of its staff.
4.3 Chargebacks
If a purchase made against your account is subject to a chargeback or dispute (e.g. due to the use of a stolen credit card), the amount of purchased credits will be deducted from your balance, previous purchases may be refunded and you may be banned from Mercenaries of War.
5. Administration
5.1 Help requests
Mercenaries of War offers a Help Request system to contact the game administrators. An effort is made to respond to most requests within 24 hours although a response time cannot be guaranteed.
All communications must be made in a respectful manner, any abusive language may result in your account being blocked from the Help Request system.
5.2 Special requests
In rare cases, an administrator may ask you to refrain from a certain behaviour not specifically covered in this User Agreement. In such a case you must follow the administrator's direction, failure to do so may result in your account being banned.
5.3 Administrator discretion
The game administrators will use their discretion to deal with all breaches of the User Agreement, taking into account all details of the situation and the history of the player(s) involved.
